Olympic Support

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Independent Sun Support Expertise


Olympic Support Expands your Sun Systems Maintenance & Support Budget


Experienced and certified Sun engineers are available to identify and resolve technical issues around the clock. We also offer online self-help and monitoring tools that provide proactive, pre-emptive, and predictive support, allowing you to address potential technical issues even before they occur and to maintain your systems at optimum levels.

Telephone 0870 5151515 to speak directly to a Sun Support Account Manager. sun Servers

Key Benefits


  • Certified Sun technicians available nationwide 24:7
  • Better than manufacturer service levels at a fraction of the cost
  • Proactive System Management that minimises downtime
  • Flexibility and coverage that expands your Sun support budget
  • Fully spared up contracts for faster and more reliable fix times
  • The value and ease of integrated independent Sun hardware and OS support, for one price per product per year
  • Resources for proactive system management so you can keep your environment—and your business—running efficiently
  • Flexibility to choose a level of service that matches the criticality of each product


Sun Hardware Products Independently Supported:



Be independent - Find the right Olympic Support package for your Unix/Linux Environment.

Olympic Platinum: 2 hour on-site response; 24:7 [including Bank & Public Holidays]; OS Support with 24:7 access to olympic updates, patch releases & new revisions. Designed to support client-server, mission-critical solutions, this package focuses on failure prevention, rapid recovery and technical services planning. Olympic Platinium helps you achieve maximum system availability when every minute counts. Designed to support client-server, mission-critical solutions, the Olympic Platinum package focuses on failure prevention, rapid recovery and technical services planning.

Olympic Gold: 4 hour on-site response; 24:7 [including Bank & Public Holidays]; OS Support with 24:7 access to olympic updates, patch releases & new revisions.

Olympic Silver: 4 hour on-site response; 0800 - 1800 Mon to Fri. [not including Bank & Public Holidays]; OS Support with 24:7 access to olympic updates, patch releases & new revisions.Olympic Gold equips you with enhanced coverage to help you proactively maintain higher availability for Business-Critical Support, Olympic Gold offers a complete package of proactive services designed specifically for customers who want to achieve and maintain high availability on their strategic business systems.

Olympic Bronze: Next business day on-site response; 0900 - 1730 Mon to Fri. [not including Bank & Public Holidays]; OS Support with 24:7 access to olympic updates, patch releases & new revisions.Olympic Bronze includes the fundamental components you need to maintain your systems. For a self-support service that complements your in-house capabilities.

Olympic Alerts: Full monitoring 24:7:365; Validated alerts notified with 15 mins; One cost irrespective of server make or model. Olympic Alerts - Watch and Manage provide the highest level of support and management, ensuring the availability of your Solaris operating environment. Reduce the amount of network issues that you deal with and save your IT department vital time and resources.

Olympic Support’s Managed Services: Deliver professional, enterprise level solutions that address the business challenges of clients across a diverse range of vertical sectors. Multi vendor Mid-range Support covering: Solaris; HP-UX; AIX; Linux; Tru64; UNIX; OpenVMS.

 

 

 

 

 

 

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