Olympic Alerts - Watch and Manage

'Traffic Lights' monitoring
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Olympic Alerts - Watch and Manage provide the highest level of support and management, ensuring the availability of your Solaris operating environment.

The Sun Solaris System is an operating environment that delivers the security, manageability and performance that IT professionals need to increase service levels and decrease costs and risks. Olympic Support already offer one of the most cost effective levels of 3rd party support and management to ensure the availability of your Solaris environment.

Olympic Alerts takes this technical coverage to the next level providing APIs for reading alerts and messages from a variety of data gathering tools including HP OpenView, BMC Patrol and Compaq Insight Manager.

Olympic Alerts Framework Value

Reporting
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Reduce the amount of network issues that you deal with and save your IT department vital time and resources. Avoid downtime and maintain availability through a non-intrusive hardware probe that provides a clear and immediate view of device performance via a GUI "traffic light" system of alerts. Once installed a dedicated software agent, which requires no configuration or reboot, provides peace of mind that any device malfunction will be immediately reported.

• Full Monitoring 24/7 365
• Validated alerts notified within 15 minutes
• One cost irrespective of server make or model

Proactive Watch and Manage

• Links to Olympic Support Contracts
• Issues dealt with before they become critical
• Full Fault Details, Trend Analysis and Performance Tuning
• Improve Server and System Efficiency
• Advanced Fault Notification
• Monthly Reports on Disk Failure, Device, and CPU Utilisation

Fully Managed Components for Server Devices

• Solaris Server Availability
• Solaris Log File Monitoring
• Solaris Cluster Services
• Veritas Volume Manager
• Solaris Patch Management
• Storage Allocation Monitoring and Management
• Disk Subsystem Availability
• Performance Management and Statistical Tracking
• No Drain on Server Performance
• 24/7 response to critical system events by support analysts

URL Monitoring Features

• 24/365 Support
• Customer Notification within 15 minutes of alert
• Alert & Ticket details displayed in the viewing portal
• Historical reporting
• Supported protocols include: HTTP, HTTPS, FTP, SMTP and POP3
• Supported technologies include: CGI pages, cookies, frames, servlets and Java Server Pages

For more information or to talk direct to an Olympic Support Account Manager please contact us on 0870 5151515

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