Birmingham to Barcelona and Beyond
Continuous growth across Europe
Olympic Support is growing its channel partnership network and IT maintenance provision across the UK & Ireland and mainland Europe. Olympic Support offers the leading independent multi-vendor enterprise support packages for Sun, HP, IBM, Fujitsu, Cisco and all leading hardware and software for workstations, datacentres, server and storage environments.
Individual Channel Partner Contract Management
All Olympic Support services are delivered through a single-point-of-contact utilising the comprehensive range of skills and resources with two dedicated 24x7 service centres.
- UK & Ireland and Europe coverage
- A single point of contact for all related incidents
- Guaranteed responses and fixes within defined SLA's
- Access to over 50,000 spares at locations across the UK & Ireland and Europe
- Spares built up from over two decades of experience are held at our Service and Operations Centre and designated service depots
- Over 40 field based skilled and accredited engineers backed up by specialist industry hardware and software organisations
- Two 24x7 - Support Desks
- Supportal - online remote customer access call logging and contract management on-line facility
- Service delivery management
- Remote Monitoring Alerts and onsite trouble shooting services
Investing in the future
Olympic Support maintains a substantial on-going investment in training and accreditation of its engineers in order to future proof it’s independent multi-vendor support provision. See Skills Matrix.
Olympic Support is committed to delivering the highest standards that your end users expect and to providing unrivalled levels of service and support in order to minimise downtime and increase both user and overall operational efficiency.
